For example, you may well have multiple work orders for one sales order. ![]() The diagram above is not a table or entity diagram. This step completes the transaction (ignoring returns, Change Orders, or other issues). Lastly, the customer makes payment along with some kind of Remittance Advice referencing the Invoice number/id. The Invoice should reference the Purchase Order number/id. When any part or whole of the Purchase Item has been rendered to the customer, an Invoice is prepared by the vendor and delivered to the customer to demand payment. The vendor's internal staff, the production-related managers (senior artisans, manufacturing managers, warehouse supervisors, etc.) create one or more Work Order documents directing their staff on what to do to render the services/products desired by the customer. The Sales Order is produced by the sales people of the vendor, reflecting the content of the Purchase Order but using the format and lingo that makes sense to the internal staff of the vendor. If accepted by the vendor, a legally-binding contract is established.
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